Terms of Service

Levi the RV Guy

Last Updated: June 10, 2025

Welcome to Levi the RV Guy, a mobile RV repair service. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully.

1. Services

Levi the RV Guy provides mobile repair and maintenance services for recreational vehicles (RVs). Services include, but are not limited to, electrical repairs, plumbing, appliance servicing, and structural repairs. All services are performed by qualified technicians at the customer’s location.

2. Estimates

  • Estimates for repair services are provided based on an initial assessment of the RV’s condition.

  • Estimates are not binding and may change due to unforeseen issues discovered during the repair process.

  • Customers will be notified and must approve any additional costs exceeding the original estimate by more than 10% before work continues.

  • A diagnostic fee may be charged for on-site assessments, which will be credited toward the final bill if the repair is authorized.

3. Payment Terms

  • Payment is due in full on-site upon completion of the repair service.

  • Accepted payment methods include cash, credit/debit cards, and checks.

  • A bad check fee of $25 will be enforced for bounced checks

  • A late payment fee of 5% of the invoice total may be applied if payment is not received at the time of service.

  • Levi the RV Guy reserves the right to withhold the release of the RV until payment is received in full.

4. Warranty

  • Levi the RV Guy provides a 2-week warranty on labor, starting from the date of service completion.

  • The warranty covers defects in workmanship only. It does not cover issues arising from misuse, accidents, or unrelated failures.

  • Parts installed during repairs may carry a manufacturer’s warranty, which varies by supplier. Customers should refer to part documentation for details.

  • Warranty claims must be reported within the 2-week period, and Levi the RV Guy will schedule a follow-up visit to address the issue at no additional labor cost.

5. Customer Responsibilities

  • Customers must provide clear access to the RV and a safe working environment for technicians.

  • Customers are responsible for disclosing any known issues or prior repairs that may affect the service.

  • Levi the RV Guy is not liable for damage to the RV or surrounding property caused by pre-existing conditions or customer negligence.

6. Cancellations and Rescheduling

  • Customers must provide at least 24 hours’ notice for cancellations or rescheduling.

  • A cancellation fee of $50 may be charged for appointments canceled with less than 24 hours’ notice.

  • Levi the RV Guy reserves the right to cancel or reschedule appointments due to unforeseen circumstances, such as weather or emergencies, with no liability for delays.

7. Liability

  • Levi the RV Guy is not liable for indirect, incidental, or consequential damages, including loss of use, lost profits, or towing fees.

  • Technicians will take reasonable care to protect the RV and surrounding property, but customers assume the risk of minor cosmetic damage inherent to repair work (e.g., scratches from tool use).

8. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through good-faith negotiation. If unresolved, disputes will be handled through mediation or arbitration in Tacoma, WA, in accordance with local laws.

9. Governing Law

These Terms and Conditions are governed by the laws of Washington. Any legal action arising from these terms will be filed in Pierce County, Washington.

10. Changes to Terms

Levi the RV Guy reserves the right to update these Terms and Conditions at any time. Updated terms will be posted on our website and apply to all services booked after the update date.

11. Contact Information

For questions or concerns, please contact us at:
Levi the RV Guy
253-592-0476

levi@levithervguy.com

levithervguy.com